Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the website located at strathcode.com (the "Website") and any related services provided by Strathcode Ltd ("Company", "we", "our", or "us").

By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

2. About Strathcode Ltd

Strathcode Ltd is a UK-based company specialising in SEO and website services for independent tour operators. We are incorporated in Scotland and operate under UK law.

3. Services We Provide

We provide the following services to tour operators and related businesses:

• Search Engine Optimisation (SEO) services
• Website development and maintenance
• Digital marketing strategy and consultation
• Website audits and analysis
• Content creation and optimisation
• Local search optimisation

Specific service details, deliverables, timelines, and pricing will be outlined in separate service agreements or proposals.

4. Acceptable Use

You agree to use our Website and services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws, regulations, or third-party rights
• Transmit any harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt our Website or services
• Use our services to compete directly with our business
• Reverse engineer, copy, or reproduce our proprietary methods or technologies

5. Service Agreements and Payment Terms

5.1 Service Agreements

Specific services will be provided under separate written agreements that will include detailed terms, deliverables, timelines, and pricing. These service agreements will supplement these Terms of Service.

5.2 Payment Terms

• Payment terms will be specified in individual service agreements
• All prices are quoted in British Pounds (GBP) unless otherwise specified
• Invoices are typically due within 30 days of issue unless otherwise agreed
• Late payments may incur interest charges as permitted by UK law
• We reserve the right to suspend services for non-payment

5.3 Refunds and Cancellations

Refund and cancellation policies will be outlined in individual service agreements. Generally:

• Refunds may be available for services not yet delivered
• Work completed prior to cancellation will be charged according to the agreed rates
• Certain services may be non-refundable due to their nature

6. Intellectual Property

6.1 Our Intellectual Property

The Website and its content, including but not limited to text, graphics, logos, images, and software, are owned by Strathcode Ltd and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

6.2 Client Content and Materials

You retain ownership of any content, materials, or intellectual property you provide to us. By engaging our services, you grant us a non-exclusive license to use your materials as necessary to provide our services.

6.3 Work Product

Unless otherwise specified in a service agreement, you will own the final deliverables created specifically for your business. However, we retain ownership of our methodologies, processes, and any general knowledge gained.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

8. Disclaimers and Limitations

8.1 Service Disclaimers

While we strive to provide high-quality services, we cannot guarantee specific results from our SEO or marketing efforts. Search engine rankings, website traffic, and business outcomes depend on many factors beyond our control.

8.2 Website Disclaimer

Our Website is provided "as is" without warranties of any kind. We do not warrant that the Website will be uninterrupted, error-free, or free from harmful components.

8.3 Limitation of Liability

To the maximum extent permitted by law, Strathcode Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Strathcode Ltd from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

10. Termination

Either party may terminate service agreements according to the terms specified in those agreements. We reserve the right to terminate your access to our Website immediately if you violate these Terms.

11. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or government actions.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of Scotland and the United Kingdom. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the Scottish courts.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Website. Continued use of our Website or services after changes constitutes acceptance of the new Terms.

For significant changes, we may provide additional notice via email or other communication methods.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Strathcode Ltd regarding your use of our Website and services.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

17. Professional Standards

We are committed to maintaining high professional standards in all our services. We adhere to industry best practices and ethical guidelines in our SEO and digital marketing work.

We do not engage in "black hat" SEO techniques or any practices that could harm your website's reputation or search engine rankings.

18. Client Responsibilities

To ensure the success of our services, clients are expected to:

• Provide timely access to required systems, accounts, and information
• Respond promptly to requests for feedback or approval
• Provide accurate and complete information about their business
• Comply with all applicable laws and regulations in their business operations
• Maintain appropriate backups of their website and data